Field Technician - Lift Truck

Thompson Tractor•Augusta, GA

About The Position

The Lift Truck Field Technician services and repairs equipment independently and as part of a team. Equipment may include internal combustion and electric forklift trucks, allied products, and diesel engines. The role includes extensive on-the-job training, classroom instruction, and e-learning, which must be completed successfully to remain in the technician training program. Technicians are expected to demonstrate initiative, teamwork, enthusiasm for customer service, and a commitment to finding efficient solutions. Classification advancement depends on attitude, skill level, and job performance.

Requirements

  • High school diploma or equivalent.
  • At least one year of work experience involving mechanical repairs, or a combination of relevant experience and equivalent technical education.
  • Experience using personal computers and basic typing skills.
  • Intermediate engine, transmission, hydraulic, and electrical diagnostic and repair skills.
  • Written and verbal communication skills.
  • Basic computer skills.
  • Ability to speak, listen, write, and type effectively.
  • Pass a pre-employment background check and physical exam, including a drug screen, and meet the physical requirements of the position.
  • Ability to lift and carry up to 75 pounds.

Nice To Haves

  • Technical training or education.

Responsibilities

  • Plan and perform minor repairs using the correct tools and procedures.
  • Order and return parts for assigned jobs in a timely manner.
  • Remove and install, disassemble and reassemble, and perform minor adjustments on basic engine, hydraulic, transmission, and electrical components.
  • Perform preventive maintenance according to factory guidelines.
  • Demonstrate proper use of service information systems.
  • Work in field service as an experienced Technician when required.
  • Work independently in the field when required.
  • Follow all applicable and required safety standards and procedures.
  • Uphold the Core Values of Safe and Secure, Stronger Together, People of Integrity, and Driven to Serve.
  • Complete required on-the-job, classroom, e-learning, area-specific technical, OSHA, MSHA, and vendor technical software training.
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