Field Technician - MetroKraft Interiors
About The Position
As a Field Technician, your primary responsibility will be to execute the day-to-day operations of new home inspections, installations, services, and warranties with a commitment to providing "Superior Service" to our customers. You will be expected to maintain accurate and effective communication while upholding the highest standards of professionalism. We Provide Paid, Hands-On Training! All new hires receive paid, hands-on, supervised training from experienced team members, so you’ll feel confident, supported, and set up for success from day one. We’re committed to helping you build valuable skills and grow your career—no cabinetry experience required. All we ask is that you bring a positive, can-do attitude and a willingness to learn.
Requirements
- 2 years Cabinetry experience
- 2 years Carpentry experience
- Proven experience as a cabinet maker, carpenter, or similar role.
- Strong knowledge of woodworking techniques and materials.
- Ability to read and interpret blueprints and drawings
- Previous experience in customer service or client-facing roles.
- Familiarity with different types of cabinet materials and finishes.
- Knowledge of safety protocols and regulations in construction and woodworking.
- Basic computer skills, Microsoft Office
- Ability to learn RFMS/Trackvia computer programs
- Ability to measure floor plans with accuracy
- Knowledge of subfloor prep and flooring repairs based on manufacturers specifications
- Basic math
- Laying out material per manufacturer recommendations
- Knowledge of installation processes based on manufacturers specifications
- Excellent attention to detail and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and reliable transportation.
- Willingness to work flexible hours, including evenings and weekends, as needed.
Responsibilities
- Report new customers and potential subdivisions to sales to help increase sales
- Report new home starts and the progress of houses for applicable builders
- Verify new home measurements for applicable builders
- Subfloor Inspections per manufacturer specifications
- Inspect wall tile areas for every builder for accuracy
- Quality control, manage installs, customer service, and oversee warranties
- Reports stop payments, warranties, and services to office personnel
- Inspect and repair for warranties and or services
- Perform moisture readings
- Product delivery as needed
- Assist in training new hires
- Attend and conduct installation and product knowledge trainings
- Manage “exceptions” for department solutions
- Manage update/changes to procedures and job description for your area
- Attend and participate in meetings and seminars
- Any other duties necessary to make MetroKraft Interiors successful
Benefits
- Health Insurance (Medical, Prescription, Dental, and Vision)
- Life Insurance
- Paid Holidays and Time Off
- 401(k) Plan with company matching
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
