Field Technician - Menomonie, WI

Slip Robotics•Menomonie, WI
•Onsite

About The Position

Slip Robotics is seeking a Field Technician in the Menomonie, Wisconsin area to support deployment, servicing, and monitoring of its autonomous mobile robots, which are designed to load and unload semi-trailers. The technician will work with customers and internal engineering teams to help ensure successful operation of the robotic system. The position is on-site near Menomonie and involves regional travel; the posting gives differing estimates of approximately 75% and approximately 20%.

Requirements

  • High school diploma or equivalent.
  • Proactive and self-motivated, with the ability to work independently and adapt to changing situations.
  • Familiarity with mechanical, electrical, or software systems, gained through work experience or education.
  • Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.
  • Excellent communication skills for interacting with customers and internal teams.
  • Detail-oriented, with strong organizational skills to prioritize tasks and manage multiple projects.
  • Ability to troubleshoot and work independently as well as collaboratively.
  • Good driving record and reliable transportation to and from job locations.
  • Willingness to travel regionally for on-site visits; the posting states approximately 20% travel in this qualification.
  • Valid driver’s license and a driving record that meets company insurance standards.
  • Ability to pass and maintain a DOT medical certification (DOT physical).
  • Ability to lift up to 50 pounds and remain on one's feet for extended periods.

Nice To Haves

  • Associate’s degree, technical certification, relevant experience, or coursework in mechanical, electrical, or software fields.

Responsibilities

  • Support customers during product deployment and post-sales phases.
  • Assist sales teams with on-site demonstrations for potential customers.
  • Monitor and observe customer robot fleet operations to ensure optimal performance.
  • Identify and troubleshoot issues proactively, providing timely solutions to minimize customer downtime.
  • Document operational data and generate performance reports.
  • Provide internal teams with feedback on customer needs, product performance, and potential improvements.

Benefits

  • Opportunities to learn, grow, and advance in robotics and automation.
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