SEASONAL Field Technician- BCycle Madison
About The Position
Founded in 2014, Bicycle Transit Systems (BTS) is a woman-owned company that designs, implements, and operates bike share systems nationwide. Their mission is to strengthen communities and protect our planet through the development and implementation of bike share. BTS delivers safe, seamless, and reliable service while building strong relationships with riders, suppliers, and clients. At BTS, you'll be part of a team that values collaboration, curiosity, and practical problem-solving. They are committed to building an inclusive workplace where people can contribute meaningfully and grow. Their commitment to employee well-being is reflected in their recognition as a 2026 Platinum Bell Seal recipient by Mental Health America, honoring their efforts to foster a respectful and mentally healthy workplace. Madison BCycle is looking for an energetic, self-motivated Field Technician. This role is the public face of BCycle in the field; therefore, a positive and friendly attitude is an absolute necessity.
Requirements
- Valid driver license and clean driving record that passes insurance requirements for the company.
- Requires High school diploma or GED
- Positive attitude and self-motivation are a requirement
- Small team skills and a willingness to have fun while completing the goals are a must!
- Impressive attention to detail
Nice To Haves
- Bike share experience a plus
Responsibilities
- Electric bike battery swapping
- Balancing the system (moving e-bikes around)
- Customer service/interaction (questions on the street)
- Drives a Ford Transit or equivalent extended wheelbase van to complete daily tasks.
- Works alone or with other team members under the guidance of the Operations Manager and/or General Manager
- Operating/maintaining sprinter van (clean and running)
- Bikes maintenance (two-week inspections, basic repairs, annual overhauls)
- Scouts and recovers abandoned bikes in the field.
- Maintaining stations (some troubleshooting, replacing parts, winterizing, cleaning and batteries)
- Installation and removal of stations
- Collects and enters data as required
- Works with Field Operations teams to ensure timely and productive workflows.
- Events (prepping e-bikes, set up, tabling, tear down)
- Ability to adapt to changing roles
Benefits
- Competitive compensation package
- Affordable medical, dental, and vision insurance options
- 4 day work week
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
