Field Technician III

TeleWorld Solutions Inc•Toledo, OH

About The Position

TeleWorld Solutions is seeking a motivated, detail-oriented, senior-level Field Technician III to install, integrate, maintain, and troubleshoot complex telecommunications and network infrastructure in field environments. The role serves as a subject matter expert supporting network deployments, system upgrades, and technical issue resolution, while ensuring work meets company standards for safety, quality, and performance. The Field Technician III works with engineering teams, project managers, and field operations to deploy and maintain wireless infrastructure, transport systems, and data communications equipment. The position also provides technical guidance to junior technicians and supports successful field execution of installation and commissioning activities.

Requirements

  • Associate degree or technical certification in Telecommunications, Electronics, Information Technology, or a related field, or equivalent work experience.
  • 5–8 years of experience in telecommunications field operations, network installations, or technical field support roles.
  • Strong experience with telecom infrastructure, including wireless networks, fiber optics, transport equipment, and IP networking.
  • Experience with equipment installation, commissioning, and troubleshooting in field environments.
  • Ability to read and interpret technical drawings, schematics, and installation documentation.
  • Strong analytical and problem-solving skills.

Nice To Haves

  • Experience with 4G/5G wireless infrastructure, fiber optic systems, and network transport equipment.
  • Familiarity with telecom vendor equipment such as Samsung, Ericsson, Nokia, Cisco, or Ciena.
  • Experience with fiber testing tools such as OTDR and fiber certification equipment.
  • Knowledge of DC power systems, grounding, and site infrastructure.

Responsibilities

  • Install, configure, and commission telecommunications equipment, including wireless network infrastructure, routers, switches, and related hardware.
  • Perform advanced troubleshooting and root cause analysis for network performance issues, equipment failures, and integration challenges.
  • Conduct system testing, validation, and performance verification to ensure proper network functionality.
  • Support network upgrades, expansions, and maintenance activities across multiple field locations.
  • Interpret engineering drawings, schematics, and installation documentation to ensure accurate system implementation.
  • Coordinate with engineering, project management, and NOC teams to resolve technical issues and maintain operational continuity.
  • Perform equipment integration, software upgrades, and configuration updates as required.
  • Document installation activities, test results, and troubleshooting actions in accordance with company standards.
  • Ensure compliance with safety procedures, regulatory requirements, and company operational policies.
  • Provide technical mentorship and guidance to Field Technician I and II team members.
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