Field Technician I - Montgomery, AL

Lumen TechnologiesMontgomery, AL
$41,310 - $54,570Onsite

About The Position

The Role We are seeking a motivated and detail-oriented Field Technician to join a collaborative team supporting telecommunications infrastructure and field operations. This role is ideal for individuals who demonstrate a strong learning mindset, curiosity, and a desire to build a long-term career in the field technician profession. Success in this role is driven by problem-solving ability, attention to detail, teamwork, and a willingness to learn from experienced mentors.

Requirements

  • High school diploma or equivalent.
  • Strong learning agility and coachability.
  • Demonstrated troubleshooting and problem-solving skills.
  • Strong attention to detail and organizational skills.
  • Ability to work independently after completing training.
  • Effective communication and teamwork skills.
  • Ability to follow safety requirements and established procedures.
  • Must be located within a reasonable commuting distance of West Chester, OH.

Nice To Haves

  • Exposure to telecommunications, fiber optics, or outside plant (OSP) environments.
  • Basic understanding of telecommunications infrastructure and field operations.
  • Experience performing technical troubleshooting in a hands-on environment.
  • Demonstrated curiosity, initiative, and willingness to learn new technologies.
  • Experience documenting work accurately and maintaining detailed records.
  • Ability to contribute positively to team culture through collaboration and knowledge sharing.
  • Interest in long-term career growth within field operations or telecommunications.
  • Positive feedback history from customers, coworkers, or team environments.

Responsibilities

  • Perform installation, maintenance, troubleshooting, and repair activities within telecommunications environments.
  • Follow established processes, safety requirements, and technical procedures to ensure quality work.
  • Document activities accurately, including labeling, reporting, and maintenance records.
  • Troubleshoot technical issues using logical problem-solving techniques.
  • Participate in onboarding, job shadowing, systems training, and ongoing development programs.
  • Collaborate with team members to share knowledge, best practices, and lessons learned.
  • Manage assigned workload and responsibilities independently following training and development.
  • Provide a positive customer experience through professionalism, responsiveness, and quality service.

Benefits

  • Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
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