Field Technician-Gas Engines/Power Generators

Wyoming Machinery Company • Gillette, WY

4d • Onsite

About The Position

This role involves diagnosing and repairing mechanical, hydraulic, or electrical problems on Caterpillar engines and machines. The specific level of knowledge and abilities required will determine job placement, ranging from Apprentice I to Master Field Technician. Placement is based on knowledge, skills, abilities, and prior experience. The position requires a valid driver's license and involves visually inspecting and troubleshooting customer equipment, repairing or replacing components, and providing accurate job estimates and parts orders. The role also includes safely operating Caterpillar products and adhering to paperwork submission deadlines.

Requirements

• Valid Driver’s License
• High school diploma or equivalent.
• Perform basic service procedures such as checking fluid levels and changing filters.
• Identify various fasteners and their uses.
• Identify and describe the importance of shop and personal safety equipment.
• Demonstrate ability to identify and understand the use of basic hand tools.
• Basic computer skills.
• Recognize and identify basic mechanical components.
• Apprentice I: Basic understanding of mechanical tools and service procedures. Experience: 1 year of experience in working on heavy equipment or possess a strong mechanical aptitude.
• Apprentice II: Basic component identification, understanding the functions of various Caterpillar mechanical systems and ability to perform various mechanical procedures. Experience: Certificate from a Trade School and/or 2 years of heavy equipment experience.
• Field Technician: Understand the operation, troubleshooting, and repair of various Caterpillar mechanical systems and can troubleshoot and function as a technician with little or no direction and/or assistance. Experience: Minimum four years of previous heavy equipment experience.
• Master Field Technician: Complete understanding and the advanced ability to troubleshoot, diagnose, and repair various Caterpillar mechanical systems. Can troubleshoot and function as a technician with no direction and/or assistance. Experience: Minimum ten years of previous heavy equipment experience.

Nice To Haves

• Experience performing maintenance and repair on multiple types of construction/mining equipment, power systems, and heavy industrial/diesel engines and hydraulic systems.
• Direct experience with Caterpillar equipment preferred.
• Class A or B Commercial Driver’s License.

Responsibilities

• Visually inspects and troubleshoots customer's equipment and use diagnostic equipment to proficiently determine problems or malfunctions.
• Regularly removes, repairs, or replaces components or piece parts on engines, hydraulic systems, brake systems, electrical systems, on-board diagnostic systems, air systems, fuel systems, transmissions, and related power train systems.
• Ensures all repairs meet or exceed the expectations of the Field Service Supervisor and the customer.
• Regularly reviews data from the troubleshooting and inspection process to work up detailed, accurate, and cost-effective job estimates.
• Regularly reviews data from the troubleshooting and inspection process to work up detailed and accurate parts orders.
• Ability to properly start and safely operate all Caterpillar products.
• Demonstrate above average discipline in properly completing and submitting all paperwork associated with the work they have performed within 24 hours of completing that portion of the job (e.g., service reports, labor hour information, DOT logs, expense reports).
• Demonstrate prompt, thorough, safe completion of all duties required of the position.
• Mentor new employees and help train apprentices (Master Field Technician level).

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED