Field Technician C

L3HHCM20Brea, CA
$54,000 - $116,000Onsite

About The Position

L3Harris Technologies, Inc. is seeking a Field Technician in Anaheim, CA. The Field Technician will perform a variety of maintenance and technical support on products at customer and/or field locations. This role works under limited supervision and may be a resource to other employees in areas of expertise.

Requirements

  • Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years of prior related experience.
  • 2-6 years’ of experience and fully proficient job knowledge/skills in the field.

Nice To Haves

  • Strong communication skills (written, verbal, presentation).
  • Competent computer skills related to Microsoft office, Excel, Word, and PowerPoint.
  • Ability to obtain a DOD Security Clearance which requires US citizenship.

Responsibilities

  • Installs, operates, maintains, repairs and modifies equipment.
  • Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations.
  • Troubleshoots and performs diagnostic test of equipment malfunctions.
  • Installs, upgrades and removes products ensuring coordinative engineering field change.
  • Maintains effective customer communications and relations.
  • May provide onsite training of customer support personnel.
  • Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software.
  • Performs diagnostic tests to troubleshoot equipment failures.
  • Serves as company liaison with customer on administrative and technical matters for assigned projects.
  • Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
  • Other duties as assigned

Benefits

  • health and disability insurance
  • 401(k) match
  • flexible spending accounts
  • EAP
  • education assistance
  • parental leave
  • paid time off
  • company-paid holidays
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