Field Tech Class A (ED-207)
About The Position
The Field Tech Class A leads and trains other technicians while performing assigned field service jobs. The role promotes professional attitudes and workmanship, communicates daily with customers about progress or delays, and keeps supervisors or management informed of job progression. The technician promotes safe work practices and ensures job safety analyses (JSAs) and all health, safety, and environmental (HSE) requirements are followed. The role also requires completing detailed daily service tickets, reviewing them with customers for signature, and promptly tagging and submitting warranty or core parts with the relevant unit information after a job is complete.
Requirements
- At least 3 years of experience working on industrial engines, including gas and diesel engines.
- High school diploma or equivalent.
- Completion and passing of the OEM Engine Specification and Design course, or equivalent relevant experience.
- Valid driver's license and a driving record that complies with WPI insurance requirements.
- Knowledge of OEM equipment and proficiency in troubleshooting.
- Knowledge of and experience with tooling.
- Advanced mechanical principles and mathematics.
- Ability to read blueprints and schematics.
- Proficiency in electrical diagnostics.
- Proficiency in basic computer operation, Windows, and Microsoft Office.
- Understanding of electronic controls such as PLCs, Murphy panels, Altronic, and ESM.
- Proficiency using precision measuring tools.
- Truck crane operation experience.
- Must own basic tooling for the position, including open-end and box-end wrenches from 1/4 to 2 inches; 3/8-, 1/2-, and 3/4-inch ratchet and socket sets; 3/8- and 1/2-inch air impacts; screwdriver sets; hammers; sledges; and, at minimum, a Fluke 87 volt-ohm meter.
Responsibilities
- Perform tasks assigned by a supervisor, management, or lead technician.
- Develop and train other technicians.
- Read schematics, blueprints, sketches, drawings, and specifications.
- Determine safe and effective procedures for performing jobs.
- Perform GEW Service Bulletin upgrades specified by the factory.
- Inspect work at each step, checking tolerances and proper fit.
- Maintain excellent productivity on assigned tasks.
- Complete required paperwork, including labor reporting and quality-control and material-movement documentation.
- Work safely and maintain high housekeeping standards.
- Perform required preventive maintenance on machinery and equipment, including air tools, air compressors, trucks, and cranes.
- Perform lockout/tagout (LO/TO) for every assigned job and review it with the crew.
- Communicate daily with customers about progress and circumstances delaying completion.
- Keep supervisors or management informed of job progress daily.
- Complete detailed daily service ticket reports, review them with the customer, and obtain the customer's signature.
- Tag and submit warranty or core parts for processing immediately after job completion, including unit information such as serial number, location, customer, and engine hours.
- Aid customers when requested and approved by the lead technician.
- Perform other duties assigned by a supervisor or management.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
