Field Team Operations Manager
About The Position
The Field Team Operations Manager (FTOM) provides leadership and direction to field team members to help them achieve and exceed organizational goals. This role oversees field operations while ensuring operational excellence, financial performance, employee engagement, and exceptional client service. The FTOM works collaboratively across departments to execute strategic initiatives, strengthen organizational culture, and develop high-performing teams that embody Moms In Motion's mission, vision, and core values. This is a remote position; however, candidates must reside in Virginia and be available to attend required in-person meetings and travel as needed.
Requirements
- Proven experience leading and growing organizational operations.
- Demonstrated success leading high-performing teams.
- Strong track record of consistently achieving or exceeding operational goals.
- Experience executing strategic growth initiatives.
- Proven business development and relationship management skills.
- Excellent leadership, coaching, and employee development abilities.
- Strong planning, organizational, analytical, and problem-solving skills.
- Outstanding communication, presentation, and public speaking skills.
- Proficiency with Microsoft Office Suite, Google Workspace, Zoom Workplace.
- Ability to travel within Virginia as needed.
- Must reside in Virginia.
Nice To Haves
- Experience in healthcare, Medicaid services, case management, or a related field.
- Experience managing geographically dispersed or remote teams.
- Bachelor's degree in Business Administration, Healthcare Administration, Management, or a related field (or equivalent leadership experience).
Responsibilities
- Lead, coach, and develop field team members to maximize performance and engagement.
- Implement organizational strategic initiatives and drive operational excellence.
- Foster a positive, accountable, and values-driven culture throughout the field organization.
- Execute operational and financial plans to support organizational growth and sustainability.
- Monitor key performance indicators and implement action plans to achieve or exceed goals.
- Ensure exceptional client service and high-quality work products across the field teams.
- Build and maintain strong relationships with internal leaders and external partners.
- Recruit, develop, and retain top talent while creating opportunities for professional growth.
- Identify operational challenges and implement effective, scalable solutions.
- Collaborate with executive leadership to improve processes, efficiency, and organizational performance.
- Present information effectively to employees, leadership, and stakeholders.
Benefits
- Health insurance
- Home office stipend
- Paid time off
- Training & development
- Vision insurance
- 401(k) matching
- Dental insurance
- Employee discounts
- Paid Training
- Paid Holidays
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Columbus Day
- Veteran's Day
- Thanksgiving
- Day after Thanksgiving
- Winter Break: December 24th through January 1st
- 1 Floater Holiday: 8 hours to be used on any day of your choice
- Medical, Dental & Vision Insurance
- Disability, Life, and AD&D—company paid!
- 401K with Employer Match
- EAP & Telemedicine Access
- Flexible Spending Accounts & Dependent Care Options
- Supplemental Insurance (Accident, Cancer, Critical Care & more)
- Annual Tech stipend
- Cell Phone Reimbursement
- Fun Employee Perks (discounts on car rentals, Verizon, AAA, oil changes & more!)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
