Field Team Leader

NielsenIQ

1d•Hybrid

About The Position

Responsible for leading field work activities, seeking to meet operational standards and ensuring the quality of collected information. This role is responsible for the administration of field resources: performance evaluation, professional development, expense control, supply management, interviews, among others.

Requirements

Intermediate or Higher Education (university).
Living in Guadalajara.
Basic-Intermediate English.
+3 years of experience supervising teams in the field.
Availability to travel throughout the country.
Driver's license and own car.
Personnel management.
Office: Intermediate Excel.

Responsibilities

Daily support and follow-up regarding the activities (operational and administrative) of the auditors.
Responsible for reviewing, adjusting, and approving the auditors' work plan and consequently taking the necessary actions to comply with it (reassignments).
Monitoring of internal operational indicators and action plans for achieving objectives.
Conduct verification/supervision of the operational/auditor panel in person.
Compliance with field methodology and ensuring the quality of collected information.
Recruitment and maintenance of the stores that make up the operational panel.
Communicate and follow up on any problem that may impact/affect operational and administrative processes for their solution.
Responsible for the training of auditors.
Lead a team of 20 people, including day-to-day management, operations, performance evaluation, coaching, and career path.