Field Support Technician

Jackson Hewitt•Clinton, TN

19d•Onsite

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks at 29 local retail locations in East Tennessee. The work includes driving a moving truck, moving equipment into locations, installing kiosks, and maintaining locations. The position is seasonal, with opportunities for advancement and the possibility of a permanent position for the right candidate. Jackson Hewitt provides tax-preparation services and describes its work as helping clients navigate tax codes, rules, and processes with integrity, quality, and consistency. The company offers free tax training and continuing education for tax preparers.

Requirements

A driver's license is required for roles that involve driving and preferred for roles that do not.
Reliable transportation.
Good interpersonal and communication skills.
Basic knowledge of computer functions and some technical skills.
Customer service experience.
Ability to stand, walk, and sit.
Ability to lift, push, pull, or carry up to 55 pounds at one time.
Ability to hold, carry, and move equipment, tools, and materials.
Compliance with company policies and standards.

Nice To Haves

Knowledge of computer or technology installation.
A driver's license for candidates not required to drive.

Responsibilities

Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
Drive a moving truck and carry equipment into retail locations as needed.
Meet deadlines so locations meet brand and marketing appearance standards.
Help maintain a clean and inviting workplace, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
Perform other duties as assigned.