About The Position
A skilled and motivated Field Support Technician is required to provide installation, technical support, and aftersales service for specialised access-controlled products within the mining sector. The role involves regular travel to client sites, on-site troubleshooting, customer training, and remote support. The successful candidate must be medically fit and able to meet mining site compliance requirements. Full product training will be provided.
Requirements
- Matric
- Valid driver’s license
- Minimum 5 years’ IT experience
- Networking experience
- Experience with Microsoft operating systems
- Strong fault-finding and troubleshooting ability
- Helpdesk and customer support experience
- Ability to work extended hours and standby when required
- Medically fit to work on mining sites and able to pass relevant medicals and inductions
Nice To Haves
- Mining Competency B
- Electronics or PC hardware experience and/or certifications
Responsibilities
- Provide installation, technical support, and aftersales service for specialised access-controlled products.
- Regular travel to client sites.
- On-site troubleshooting.
- Customer training.
- Remote support.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
11-50 employees
