Field Support Technician

Jackson Hewitt•Maryville, TN

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks at 29 local retail locations in East Tennessee. The role includes driving a moving truck, carrying equipment into locations, assembling kiosk furniture and technology, and maintaining locations. The position is seasonal, with opportunities for advancement and a possible permanent position for the right candidate. The role requires physical activity, including standing, walking, sitting, and moving equipment weighing up to 55 pounds.

Requirements

  • A driver's license is required for those who drive and preferred for those who do not.
  • Reliable transportation.
  • Good interpersonal and communication skills.
  • Basic knowledge of computer functions and some technical skills.
  • Customer service experience.
  • Ability to stand, walk, and sit as needed.
  • Ability to lift, push, pull, or carry up to 55 pounds at one time and to hold, carry, and move equipment, tools, and materials.
  • Comply with company policies and standards.

Nice To Haves

  • Knowledge of computer or technology installation.
  • A driver's license for candidates who are not required to drive.

Responsibilities

  • Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
  • Drive a moving truck and transport equipment to retail locations, when required.
  • Meet deadlines and ensure locations meet brand and marketing appearance standards.
  • Help maintain clean and inviting workplaces, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
  • Perform other duties as assigned.

Benefits

  • Training and development.
  • Performance-based bonus.
  • Competitive salary.
  • Employee discounts.
  • Flexible schedule.
  • Corporate discount program.
  • Professional development and continuous training.
  • Opportunities for advancement.
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