Field Support Technician

Jackson Hewitt - 3313•Newport, TN

19d•Onsite

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks at 29 local retail locations in East Tennessee. The work includes driving a moving truck, carrying equipment into locations, installing kiosks, and maintaining locations. The role is seasonal, with opportunities for advancement and a possible permanent position for the right candidate. The position calls for basic computer and technical skills, customer service experience, reliable transportation, and the ability to perform physical tasks such as moving equipment and cleaning work areas.

Requirements

A driver's license is required for roles that require driving and preferred for roles that do not.
Reliable transportation.
Good interpersonal and communication skills.
Basic knowledge of computer functions and some technical skills.
Customer service experience.
Ability to stand, walk, and sit.
Ability to lift, push, pull, or carry up to 55 pounds at one time.
Ability to hold, carry, and move equipment, tools, and materials.

Nice To Haves

Knowledge of computer and technology installation.
A driver's license for positions that do not require driving.

Responsibilities

Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
Meet deadlines so office locations satisfy brand and marketing appearance standards.
Help maintain clean, inviting workplaces, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
Drive a moving truck and carry equipment into retail locations when required.
Perform other duties as assigned.
Comply with company policies and standards.