Field Support Technician

Jackson Hewitt•Morristown, TN
•Onsite

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks at retail locations across East Tennessee, supporting 29 locations. The work includes driving a moving truck, transporting equipment into locations, installing kiosks, and maintaining the locations. The position is seasonal, with opportunities for advancement and the possibility of a permanent position for the right candidate.

Requirements

  • A driver's license is required for those who must drive and preferred for those who do not.
  • Reliable transportation.
  • Good interpersonal and communication skills.
  • Basic knowledge of computer functions and some technical skills.
  • Customer service experience.
  • Ability to stand, walk, and sit as needed.
  • Ability to lift, push, pull, or carry up to 55 pounds at one time and to hold, carry, and move equipment, tools, and materials.
  • Compliance with company policies and standards.

Nice To Haves

  • Knowledge of computer and technology installation.
  • A driver's license for candidates who are not required to drive.

Responsibilities

  • Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
  • Meet deadlines to ensure locations meet brand and marketing appearance standards.
  • Help maintain clean, inviting workplaces, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
  • Drive a moving truck and transport equipment to retail locations, when required.
  • Perform other duties as assigned.

Benefits

  • Training and development.
  • Performance-based bonus.
  • Competitive salary.
  • Employee discounts.
  • Flexible schedule.
  • Corporate discount program.
  • Professional development and continuous training.
  • Opportunities for advancement.
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