Field Support Technician

Jackson Hewitt•Knoxville, TN

18d•Onsite

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks at 29 local retail locations in East Tennessee. The work includes driving a moving truck, carrying equipment into locations, installing kiosks, and maintaining locations. The role is seasonal, with opportunities for advancement and a possible permanent position for the right candidate. The position requires basic computer and technical knowledge, customer service skills, and the ability to handle physical tasks. A driver’s license is required for those who drive and preferred for those who do not.

Requirements

Driver’s license required for those who drive; preferred for those who do not.
Reliable transportation.
Good interpersonal and communication skills.
Basic knowledge of computer functions and some technical skills.
Customer service experience.
Ability to stand, walk, and sit.
Ability to lift, push, pull, or carry up to 55 pounds at one time and to hold, carry, and move equipment, tools, and materials.
Comply with company policies and standards.

Nice To Haves

Knowledge of computer and technology installation.
Driver’s license for candidates who are not required to drive.

Responsibilities

Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
Meet deadlines to ensure locations meet brand and marketing appearance standards.
Help maintain clean and inviting workplaces, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
Drive a moving truck when required.
Carry equipment into locations, set up kiosks, and perform location maintenance.
Perform other duties as assigned.