Field Support Technician
About The Position
The Seasonal Field Support Technician sets up and breaks down kiosks at 29 local retail locations in East Tennessee. The work includes driving a moving truck, carrying equipment into locations, installing kiosk furniture and technology, and maintaining the locations. The role suits someone with basic computer knowledge and some technical installation skills. It is a seasonal position, with opportunities for advancement and the possibility of a permanent position for the right candidate. The position involves meeting deadlines and maintaining locations to the company’s brand and marketing appearance standards. It also includes cleaning and other duties as assigned. The role requires standing, walking, and sitting, and the ability to lift, push, pull, or carry up to 55 pounds and move equipment, tools, and materials. Jackson Hewitt describes its mission as helping clients navigate tax codes, rules, and processes with integrity, quality, and consistency. The company emphasizes the importance of the employee’s role in serving clients and supporting its mission of “Working Hard for the Hardest Working Americans.”
Requirements
- A driver’s license is required for employees who are required to drive and preferred for those who are not driving.
- Reliable transportation.
- Good interpersonal and communication skills.
- Basic knowledge of computer functions and some technical skills.
- Customer service experience.
- Ability to stand, walk, and sit.
- Ability to lift, push, pull, or carry up to 55 pounds at one time and to hold, carry, and move equipment, tools, and materials.
- Compliance with company policies and standards.
Nice To Haves
- Knowledge of computer or technology installation.
- A driver’s license for candidates who are not required to drive.
Responsibilities
- Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
- Drive a moving truck and carry equipment into retail locations as needed.
- Meet deadlines and help ensure locations meet brand and marketing appearance standards.
- Help maintain a clean and inviting workplace, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
- Perform other duties as assigned.
Benefits
- Training and development.
- Bonus based on performance.
- Competitive salary.
- Employee discounts and corporate discount program.
- Flexible schedule options.
- Professional development and continuous training.
- Opportunities for advancement.
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What This Job Offers
Education Level
No Education Listed
