Field Support Technician

Jackson Hewitt - 3313•Morristown, TN

19d•Onsite

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks at 29 local retail locations in East Tennessee. The work includes driving a moving truck, carrying equipment into locations, installing kiosk furniture and technology, and maintaining locations. The role suits someone with basic computer knowledge and technical installation skills. It is seasonal, with opportunities for advancement and a possible permanent position for the right candidate. The technician helps locations meet brand and marketing appearance standards and supports a clean, inviting workplace. The position involves standing, walking, and sitting, and requires the ability to lift, push, pull, or carry up to 55 pounds.

Requirements

A driver's license is required for those who drive and preferred for those who do not.
Reliable transportation.
Good interpersonal and communication skills.
Basic knowledge of computer functions and some technical skills.
Customer service experience.
Ability to stand, walk, and sit.
Ability to lift, push, pull, or carry up to 55 pounds at one time and to hold, carry, and move equipment, tools, and materials.

Nice To Haves

Knowledge of computer or technology installation.

Responsibilities

Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
Drive a moving truck and carry equipment into retail locations as needed.
Meet deadlines and help ensure locations meet brand and marketing appearance standards.
Maintain a clean and inviting workplace, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
Perform other duties as assigned.
Comply with company policies and standards.