Field Support Technician

Jackson Hewitt - 3313•Oak Ridge, TN
•Onsite

About The Position

The Seasonal Field Support Technician sets up and breaks down kiosks at 29 local retail locations in East Tennessee. The work includes driving a moving truck, carrying equipment into locations, installing kiosk furniture and technology, and maintaining locations. The role is seasonal, with opportunities for advancement and the possibility of a permanent position for the right candidate. A successful candidate has basic computer and technical knowledge and can work in a fast-paced, collaborative environment while helping locations meet brand and marketing appearance standards.

Requirements

  • Driver’s license required for those who are required to drive; preferred for those who are not driving.
  • Reliable transportation.
  • Good interpersonal and communication skills.
  • Basic knowledge of computer functions and some technical skills.
  • Ability to stand, walk, and sit.
  • Ability to lift, push, pull, or carry up to 55 pounds at one time and to hold, carry, and move equipment, tools, and materials.
  • Comply with company policies and standards.

Nice To Haves

  • Customer service experience.
  • Driver’s license for candidates who are not required to drive.

Responsibilities

  • Set up and tear down kiosk furniture, computers, technology, and kiosk components using hand tools.
  • Drive a moving truck and carry equipment into retail locations, when required.
  • Meet deadlines so locations meet brand and marketing appearance standards.
  • Help maintain clean and inviting workplaces, including removing trash, vacuuming or sweeping, and cleaning counters and glass.
  • Perform other duties as assigned.

Benefits

  • Training and development
  • Performance-based bonus
  • Competitive salary
  • Employee discounts
  • Flexible schedule
  • Corporate discount program
  • Professional development and continuous training
  • Opportunities for advancement
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