Field Support Specialist - Santa Rosa, CA
About The Position
PURE HomeRiver is looking for a Field Support Specialist to join their team. This role is for individuals who are detail-oriented and take pride in completing tasks efficiently. The Field Support Specialist is responsible for ensuring properties under PURE HomeRiver's care are well-maintained and presentable. This is an active role involving travel between properties to assess conditions, deploy lockboxes, check on vacancies, and perform minor repairs. The position requires following established processes, documenting work accurately, and is ideal for someone who values structure and finds satisfaction in completing tasks that contribute to smooth operations.
Requirements
- A general knowledge of maintenance functions such as basic plumbing, electric and carpentry
- Residential property management experience
- Reliable transportation for daily work duties
Nice To Haves
- Hospitality/Customer Service experience preferred
Responsibilities
- Perform all duties requested for assigned work orders in accordance with Company policies and PURE HomeRiver vision.
- Travel to properties in a timely and expeditious manner to perform various types of property evaluations including new property assessments, move-out evaluations, occupied property checks, and vacant property checks within the deadlines set.
- Examine and document property conditions and identify needed repairs.
- Work with computers and smartphone-based dispatching and email.
- Be available to travel to properties to perform field work immediately upon instruction by the property management team.
- Lift and carry 50 pounds, climb ladders and stairs, walk, bend, reach and perform other functions as may be required to complete assigned tasks.
- Attend staff, training, and other meetings as directed by management.
- Assist with administrative work as needed in the office.
- Ensure safety standards are used that comply with all company, local, City, State and Federal guidelines.
- Maintain knowledge of state, local, and federal fair housing laws.
- Dress in a PURE HomeRiver-approved uniform and maintain a professional appearance.
- Perform other duties as needed.
Benefits
- Medical, Dental and Vision Coverage
- 401(k) plan with a 4% Instantly Vested Match
- Generous Vacation and Sick time
- Life and Disability Plans
- Wellness Fitness Program
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
