Field Support Specialist (On-Call)

SPS • Boulder, CO

2d • Hybrid

About The Position

The Field Support Specialist provides office and mailroom support across different client sites as needed. This is a flexible, on-call role covering tasks such as reception, mail handling, facilities support, and copy/print services. The position requires adaptability, mobility, and strong customer service skills.

Requirements

• High school diploma or equivalent
• At least 6 months of work experience preferred
• Strong time management and problem-solving skills
• Willingness to learn and maintain professionalism
• Ability to lift up to 40–60 lbs
• Comfortable standing, walking, bending, and lifting for extended periods
• Able to operate office equipment
• Strong communication and customer service skills
• Good organizational and multitasking abilities
• Basic knowledge of MS Office and office equipment
• Ability to work independently and follow instructions
• Flexible and adaptable to changing tasks and locations

Nice To Haves

• Daily travel between client sites; ideal for those who prefer a mobile work environment

Responsibilities

• Deliver excellent customer service to employees and visitors
• Handle incoming/outgoing calls and greet visitors
• Receive, sort, and distribute mail and packages
• Manage shipping and receiving tasks
• Assist with office supplies, facilities requests, and basic troubleshooting
• Support copy/print services and office equipment
• Help with office moves and meeting room setup
• Provide reception or front desk coverage as needed
• Build positive relationships with clients and teams
• Take initiative and assist with additional tasks during downtime

Benefits

• Medical
• Dental
• Vision
• HCFSA
• DCFSA
• HSA
• Commuter Transit and Parking Pre-Tax Plans
• Supplemental Life Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Legal Program
• Identify Theft Protection
• Pet Discounts
• Pet Insurance
• Group Home and Auto Insurance
• EAP
• Short Term Disability
• Life Insurance
• Education Discounts
• 401k w/ matching
• Entertainment Discounts
• Paid Time Off (Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.)
• Bonuses (Are available for employee and client referrals for current employees.)
• Career Growth
• Learning & Development
• Recognition Programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED