Field Support Specialist II - North Central Region

Acuity Inc.•Atlanta, GA

1d•$48,100 - $78,000•Remote

About The Position

Acuity Inc. is a market-leading industrial technology company that uses technology to solve problems in spaces, light, and more. Through its two business segments, Acuity Brands Lighting (ABL) and Acuity Intelligent Spaces (AIS), the company designs, manufactures, and brings to market products and services that make a valuable difference in people’s lives. Acuity Inc. achieves growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and an audio, video and control platform. The company focuses on customer outcomes and drives growth and productivity to increase market share and deliver superior returns. Acuity Inc. is based in Atlanta, Georgia, with operations across North America, Europe and Asia, and is powered by approximately 13,000 dedicated and talented associates.

Requirements

Associate’s Degree or Technical Degree or equivalent
1 to 2 years of relevant technical experience
Working general computer skills, including but not limited to e-mail, spread sheet, word processing, and data entry
Strong communication, both written and oral
Ability to read and interpret plans and specifications
Understanding of basic electrical components (relays, drivers, ballasts...)

Nice To Haves

2 to 4 years of relevant experience with problem solving/client facing and technical hands on
Understanding of lighting control systems

Responsibilities

Performs onsite lighting and control startup, troubleshooting and end user training (55%)
Provides expert support for both internal and external customers as it pertains to field applications of product (30%)
Creates and maintains relationships with key stakeholders to provide differentiated service (10%)
Provides engineering support and communicates cross-functionally with other departments (5%)