Field Support Manager

Red Bull•Santa Monica, CA

About The Position

The Field Support Manager will be working directly with the Field Support team to manage processes to enable Key Accounts, Insights and Distribution to be more effective and help develop tools to enable the national strategies required by the Sales and Distribution teams across the US to lead the Energy Drink category, grow the business and win vs. the competition. The manager will work on improving or maintaining the processes and tools required for future growth. This will optimize time, simplify operations, engage, and train the sales force on critical trade initiatives across all Off-Premise accounts serviced by RBNA’s national distribution network.

Requirements

2-5 years of experience working in Consumer-Packaged Goods industry preferred but not mandatory
Management consulting experience is a plus
Track record of management and stakeholder influence of client groups through support with effective tools & communication
Excellent communication skills, written & verbal, with an emphasis on presentation and training
Strong project management experience and proven success in delivering projects on time and on budget
Extremely proficient in Microsoft Excel and PowerPoint
Knowledge of in store execution, merchandising and POS in a direct store delivery distribution model preferred but not mandatory

Responsibilities

Develops and enhances selling tools that enable Key Accounts, Insights and Distribution to be more effective (e.g., develops suite of online selling calculators to win the store level sell).
Works with Sr. Managers of Field Support, sales and distribution leadership, and global HQ to identify gaps and collect requirements to develop national sales enablement tools and resources for sales and distribution teams.
Builds clear process flow and ways of working between the broader sales team and the field support team to maximize efficiency and deliver innovation solutions to the field.
Refreshes annually the guidelines and documentation around Perfect Store standards in partnership with channel sales leads and global stakeholders.
Manages the vendor to deliver 50,000 annual audits of high quality, monitors coverage and maintains budgets.
Manages perfect store audit disputes submitted by distributors monthly.
Implements new US process for tracking POS assets at retail in partnership with global trade marketing.
Delivers sustainability reporting requirements to HQ and local sustainability teams.
Delivers requirements for technology needed to aid the process.
Partners with RBDC sales Intelligence to design an In store routine that includes asset tracking.
Trains and empowers local sales teams to track their cold equipment on an ongoing basis.
Ensures all RBNA distribution tools, deliverables, and applications are within Brand Standards and Guidelines.
Works on the digital asset library for Sales and Distribution.
Works with the brand team to ensure there are correct processes to publish digital assets that meet brand standards.
Works with the brand team to improve processes in the field to meet perfect store and look like #1 brand standards at Retail.