Field Supervisor - Billable

Allied Universal • Washington, DC

2d • $38 • Onsite

About The Position

Allied Universal is currently hiring a Field Supervisor (FS) to support operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery. This role requires an active clean driving record and an active DC Security Officer License. The pay is $38.00 per hour.

Requirements

• Minimum high school diploma or equivalent required.
• Minimum three (3) – five (5) years of professional-level experience required and prior experience in the security industry.
• Must possess a valid Driver’s License with at least one year of driving experience.
• Clean driving record (no major violations within last 36 months, no more than 1 accident in last 24 months, no more than one minor moving violation in last 24 months).
• Minimum level of insurance as required by Company policy.
• Ability to safely operate a vehicle required.
• Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Excellent attendance and punctuality.
• Ability to work in a very independent environment.
• Ensure all directions and instructions from the branch office are followed consistently and thoroughly.
• Ability to write effective and concise reports in neat, legible handwriting is required.
• Professional, articulate and able to use good independent judgment and discretion.
• Outstanding verbal and written communication skills required.
• Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
• Must have an active clean driving record.
• Must have an active DC Security Officer License.

Nice To Haves

• College education or business classes.
• Law enforcement and/or military experience.
• Experience in scheduling, operations or other functions of security industry.
• Working knowledge of Microsoft Office software.

Responsibilities

• Perform day/night site visits to inspect & supervise SPs in the field.
• Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites.
• Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs.
• Visit assigned post locations on a regular basis to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image and quality standards are being maintained.
• Ensure Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized.
• Conduct on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made.
• Respond to call-offs that occur during the FS’s shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive.
• Assist Scheduler with scheduling for call-offs or other changes that occur at the site.
• Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director.
• Write a report of the situation or assist with an investigation, as directed by Operations Manager or Corporate HR Director.
• Administer counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director.
• Distribute information to posts as directed by Branch or Corporate office.
• Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager.
• In the event of an abandoned or open post, identify available qualified personnel to fill the post as quickly as possible.
• Stand post on an as-needed basis for an undefined period of time, depending on business needs.
• Maintain all current BSIS licenses and ensure a working knowledge of all posts within his or her regional area of responsibilities.

Benefits

• Medical, dental, vision, basic life, AD&D, and disability insurance.
• Enrollment in our company’s 401(k) or Supplemental Income Plan, subject to eligibility requirements.
• Eight paid holidays annually, five sick days, and four personal days.
• Vacation time offered at an accrual rate of 3.08 hours biweekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED