Field Supervisor - DIDD / ECF Services

CaregiverMemphis, TN
Hybrid

About The Position

Ready to grow your career in IDD and Employment Services? Have you worked as a Job Coach, DSP, Employment Specialist, Supported Employment Specialist, ECF Professional, Case Manager, Community Support Specialist, or DIDD provider? If you're passionate about helping people with intellectual and developmental disabilities and seniors achieve greater independence, employment success, and community inclusions, we'd love to meet you! Senior Solutions Home Care is seeking a Field Supervisor to support our home care operations and our DIDD Employment and Community First (ECF) programs, whole providing leadership, coaching, quality oversights, and field support to our direct support staff. This is an excellent opportunity for someone ready to move beyond direct support into a leadership role. No supervisory experience? That's ok. If you've worked in ECF, supported employment, job coaching or IDD services are ready to grow, we'll help you develop the skills needed to succeed.

Requirements

  • Experience as a Job Coach, DSP, Employment Specialist, Supported Employment Specialist, ECF Professional, Case Manager, Community Support Specialist, or DIDD provider
  • Passion for helping people with intellectual and developmental disabilities and seniors achieve greater independence, employment success, and community inclusions
  • Ready to move beyond direct support into a leadership role
  • Experience in ECF, supported employment, job coaching or IDD services

Nice To Haves

  • No supervisory experience is required, training will be provided.

Responsibilities

  • Support Individuals Receiving ECF & DIDD Services
  • Conduct in-home, community, workplace, and virtual quality visits
  • Build positive relationships with individuals served, families, employers, and supported teams
  • Help individuals achieve employment and independence goals
  • Support person-centered services that promote community inclusion
  • Coach & Support Direct Support Professionals
  • Mentor DSPs, Job Coaches, and Field Staff
  • Reinforce person-centered practices and DIDD expectations
  • Observe services and provide coaching
  • Support new staff through field training and ongoing development
  • Ensure Quality & Compliance
  • Complete quality assurance visits
  • Review documentation and service delivery
  • Assist with incident investigations and reportable events
  • Support compliance requirements
  • Recommend improvements that enhance quality outcomes
  • Problem Solve & Improve Services
  • Resolve client and caregiver concerns
  • Monitor service quality
  • Assist with audits and corrective actions
  • Identify barriers and recommend solutions

Benefits

  • Company vehicle and gas card provided
  • Weekly pay
  • Full-time schedule
  • Medical, Dental, Vision Insurance
  • 401(k)
  • PTO
  • 9 Paid Holidays
  • Paid Training
  • Leadership and Skills Development
  • Career Advancement Opportunities
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