Field Supervisor

Johnson Security Bureau•Manhattan, NY

7d•Hybrid

About The Position

The Field Supervisor will travel to JSB client sites to ensure compliance with JSB standards, provide training for new security guards, conduct site inspections, and respond to incidents. This role requires strong team management, communication, and problem-solving skills, along with a commitment to maintaining a professional demeanor and enforcing company policies.

Requirements

2-3 years of proven security supervisor experience
Valid New York State Security Guard License
Ability to quickly obtain site-specific certifications, including OSHA 10 Hour Construction & Safety, S-95, F-01, CPR/First Aid/AED
Must be willing to travel and perform duties in the field (Bronx, Brooklyn, Manhattan, Queens)
High School Diploma or G.E.D. required
Flexible work schedule, including weekends
Comfortable working outdoors
Strong team management skills, including scheduling and coverage
Excellent communication skills to de-escalate situations effectively
Strong work ethic and commitment to excellence
Excellent verbal and written communication skills
Command of the English language and ability to communicate clearly
Proficiency in using smartphones and tablets
Professional demeanor and appearance
Minimum age requirement of 18 years old (or as per state regulations)
Authorized to legally work in the United States
Successful completion of a drug test with negative results
Pass an extensive background check, including criminal history, personal references, employment and education verification, as well as Department of Motor Vehicle and credit checks, if applicable
If prior military, must be able to provide a DD214 discharge document with discharge status indicated, upon job offer

Responsibilities

Travel to JSB client sites by public transportation or your personal car
Conduct regular site visits to ensure compliance with JSB standards
Provide comprehensive training for new security guards on-site
Participate in and assist with training classes led by managers
Conduct security post inspections and regular check-ins
Prepare detailed reports for every site visit
Observe, document, and report any potential hazards or issues affecting security guards, JSB, or our clients
Respond to on-site incidents and prepare detailed incident and log reports
Provide on-site coaching and training for guards and security professionals
Address and correct any inappropriate performance by security guards
Enforce JSB's policies and procedures by issuing write-ups when necessary
Maintain a professional demeanor and appearance at all times
Hold post as needed at any site
Other duties as needed