We Elevate... Quality of urban lifeField Supervisor - New Installations & Modernizations

Schindler Group•Edmonton, AB

7d•Onsite

About The Position

The Field Supervisor – New Installations (NI) and Modernization (MOD) is responsible for the installation of new construction and modernization projects through conforming to customer and company requirements as related to quality improvements, safety, cost improvement and customer satisfaction in support of Branch objectives. They are responsible for managing, coaching and training field employees as well as health and safety requirements. Schindler Elevator Corporation specializes in latest-technology engineering as well as mechanical and micro-technology products designed and rigorously tested for comfort, efficiency and reliability. Schindler products can be found in many well-known buildings throughout Canada, including Scotia Plaza, Bay & Adelaide, Edmonton Arena, Calgary Airport, and Vancouver Canada Line.

Requirements

Post Secondary degree – preferably in Engineering or Project Management
3-5 years in elevator industry or related experience, or a similar industry which includes the supervision of capital equipment installation
Excellent leadership skills and demonstrated ability to solve problems
Ability to coach, mentor and guide team members
Strong communication skills, organization skills and ability to work without supervision
Self motivated team player with record of achieving results
Work flexible hours as business demands
Computer literacy – MS Word, Power Point, Excel, Project

Responsibilities

Lead field employees through providing mentorship, guidance and constructive feedback to promote employee development
Coach and persuade field employees on Schindler’s methods of safety, quality and productivity
Identify training needs and deliver training (safety & technical) to field employees
Monitor work of field employees from both a quantitative and qualitative point of view, including approval of time tickets and maintenance of vacation schedules
Investigate employee incidents and near misses, and support early and safe return to work initiatives. Conduct regular safety observations and ensure correct usage of PPE.
Manage new installation and modernization work in area of responsibility within framework of financial budget
Manage field technician manpower to maximize business results
Monitor job completion check points and implement required corrective action in order to drive installation and modernization performance to BDP model and meet ISO standards
Ensure each installation and modernization project meets Schindler employee and passenger safety and quality standards and all contract requirements as defined by customer
Ensure compliance with requirements issued by local and government authorities
Manage ongoing program of project field audit to assurance conformance of performance standards of quality, completeness and safety.
Evaluate and initiate requests for tooling where such tooling would support productivity improvement
Interpret customer concerns and mobilize the necessary internal resources in such a way that customer satisfaction is assured while costs are minimized
Ensure customer needs or enquires are met in a prompt, professional manner by providing clear communications.
Demonstrate to customers that they are receiving fair value for their expenditures
Communicate with and influence business agents, inspectors, etc., in resolving disputes
Maintain and manage pro-active relationships with Union business agent