Field Supervisor Janitorial Services - 3rd shift

ABM•Boston, MA

5d•Onsite

About The Position

Field Supervisors of Janitorial Services are responsible for the direct oversight of employees of a designated account and/or on a designated shift. This includes ensuring that productivity levels and customer service requirements are being met. This is a standing post & driving post, with constantly patrolling of the Terminal, Ramp, Cargo Area.

Requirements

Ability to communicate effectively in English.
Ability to read and interpret documents such as safety rules, operating procedures, and employee handbooks.
Ability to present information and respond to questions from managers, clients, customers, and the public.
Strong listening skills.
Ability to apply common-sense understanding to carry out written, oral, or diagram-based instructions.
Ability to solve problems involving several concrete variables in standardized situations.
Must comply with Company uniform and grooming standards.
Must always wear the SIDA badge/Airport ID.
Must comply with all policies outlined in the ABM Team Member National Handbook and applicable supplemental handbooks.
Valid State Driver’s License.
Must be 21 years of age or older.

Nice To Haves

Three years of supervisory experience preferred.

Responsibilities

Provide technical guidance, interpret policies and procedures, and assist front-line employees in performing functional tasks.
Ensure that shift schedules (days off, vacations, etc.) are completed at least one week in advance.
Work with leadership to ensure all callouts are covered.
Accommodate increased or decreased client staffing requests.
Manage the No-Fault Attendance Policy.
Represent ABM by participating in client briefings and communicating regularly with client representatives regarding operations.
Manage daily employee lunches and breaks.
Maintain daily shift reports for managers.
Perform basic administrative, payroll, and attendance functions as required.
Maintain communication with Account Managers to monitor and maintain optimum staffing levels.
Effectively coach, counsel, and discipline employees.
Conduct Safety and Quality audits.
Partner with the Safety Quality Manager to ensure safety, security, and quality of operations.
Ensure front-line employee compliance with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.
Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, and others.
Comply with all safety, security, compliance, and quality standards and procedures set by the Company, Clients, and regulatory authorities.
Perform miscellaneous duties as assigned.