Field Supervisor - Building Manager

Cleantech Service Group•Vancouver, BC

43d•CA$45,000•Hybrid

About The Position

Cleantech is seeking a dependable, professional, and customer-focused Field Supervisor - Building Manager to join their Operations team. This role involves providing temporary coverage for Building Managers at various residential properties due to absences. The position requires flexibility, adaptability, and the ability to quickly learn new buildings, residents, and property procedures. The Field Supervisor - Building Manager will be responsible for maintaining excellent resident relations, overseeing daily property operations, coordinating maintenance and contractors, and ensuring buildings are maintained to high standards.

Requirements

Ability to cover last-minute assignments on short notice.
Minimum 2–3 years of experience as a Building Manager experience is a strong asset.
Excellent customer service, communication, and interpersonal skills.
Strong organizational and time-management abilities with the ability to prioritize multiple tasks.
Strong problem-solving skills and sound judgment.
Comfortable using Microsoft Office, email, scheduling software, and mobile applications.
Willingness to travel between multiple buildings throughout the Lower Mainland.

Nice To Haves

Experience with minor plumbing, electrical troubleshooting, painting, drywall repairs, and general maintenance tasks is preferred.
Knowledge of mechanical rooms, building systems, and preventative maintenance is considered an asset.
Experience working with building amenities, including swimming pools, saunas, steam rooms, and hot tubs, is considered an asset.
Valid Class 5 driver's licence and reliable vehicle.

Responsibilities

Provide outstanding customer service and maintain positive relationships with residents, property managers, strata councils, and vendors.
Oversee the daily operations of assigned residential buildings while ensuring company and client standards are met.
Conduct regular building inspections to identify maintenance, safety, and housekeeping concerns, and follow up to ensure timely resolution.
Coordinate and supervise contractors, trades, and service providers, ensuring work is completed safely and efficiently.
Report maintenance issues and assist with scheduling repairs, preventative maintenance, and follow-up inspections.
Respond promptly to resident inquiries, complaints, and service requests, providing professional and effective resolutions.
Assist residents with package handling, key management, fob programming, resident move-ins and move-outs, and general building inquiries.
Maintain building records, resident files, maintenance logs, incident reports, and other administrative documentation.
Monitor building security by controlling access, responding to alarms, and reporting security concerns.
Respond to emergencies by following company procedures, contacting emergency services when required, and communicating with residents and management.
Ensure common areas, amenities, mechanical rooms, and building facilities remain clean, safe, and well-maintained.
Work closely with the Operations team and Property Managers to ensure seamless building operations across multiple sites.
Complete additional operational and administrative duties as assigned.