Job Opportunities Field Superintendent - Repair

Schindler Elevator • Boston, MA

11d • Onsite

About The Position

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Join us as a Field Superintendent - Repair

Requirements

• 5+ years of technical leadership experience preferred.
• Ability to effectively manage and resolve sensitive employee relations issues.
• Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills.
• Excellent PC skills.

Nice To Haves

• Bachelor’s degree preferred or equivalent in relevant work experience in the elevator industry or other technical field.

Responsibilities

• Responsible for the repair of all assigned units so as to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction in support of Region objectives.
• Responsible for employee selection, training and safety for all assigned projects.
• Providing technical solutions, ensuring workplace safety, supervising technicians and job site activity, and supporting service, maintenance and repair sales.
• Fulfilling customer requirements and maximizing profitability.
• Handling customer concerns, adjusting manpower levels according to business needs, and teaching employees the Company’s quality, productivity and safety methodology.
• Build a team environment by leading field technicians.
• Manage training and development of field technicians on established processes, tools and standards.
• Foster excellent communication among team members while maintaining good working relationships with the local union.
• Ensure that service, maintenance and repair offerings meets Company quality and safety standards, as well as all contract requirements.
• Continuously improve service delivery to ensure uniformly efficient and effective service.
• Implement customer and Company requirements for quality, performance and passenger safety.
• Support the local sales team in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints.
• Develop a spirit of teamwork and dedication to quality among all employees.
• Participate in Company professional development programs to enhance working knowledge of Elevator Company products, services and procedures.

Benefits

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree