IT Field Support Technician_Bangor
Gr8ttek, LLC•Bangor, ME
About The Position
Gr8ttek is hiring a part-time Field Specialist for its Infrastructure Delivery team. Reporting to the Territory Supervisor, the role provides hardware-focused break-fix services and solutions for various client products. The technician performs basic and moderately complex troubleshooting and repairs, and may use analytical skills to make decisions within established department and company guidelines. The position may also provide functional guidance to colleagues.
Requirements
- Typically requires technical school certification or equivalent and 1–2 years of relevant experience.
- Ability to drive to client locations.
- Ability to lift or move computer equipment weighing up to 50 lbs.
- Valid driver’s license.
- Reliable transportation with valid registration and adequate insurance.
- Must own a basic repair tool kit.
- Additional requirements may apply if an offer of employment is extended.
Responsibilities
- Provide customer break-fix support for designated equipment.
- Communicate clearly in written and verbal form.
- Accept and deliver assigned service calls.
- Complete administrative tasks associated with each service call.
- Control and return assets and inventory.
- Perform other duties as assigned to meet business needs.
- May provide functional guidance to colleagues.
Benefits
- $40 per call and $5 per call per diem.
- Dell/Lenovo certification training at no cost to the employee.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
