Field Specialist III - ALS

Baker Hughes • Minot, ND

2d • Onsite

About The Position

As a Field Specialist III - ALS, you will leverage your technical expertise and industry experience to support field operations, deliver high-quality service, and ensure customer success. You will work closely with customers and cross-functional teams to drive operational performance while maintaining the highest standards of safety and quality. As a Field Specialist III - ALS, you will utilize your advanced technical expertise and industry experience to support field operations, resolve complex operational challenges, and deliver exceptional service outcomes. You will serve as a key technical resource, working closely with customers and internal teams to ensure safe, efficient, and reliable operations while contributing to continuous improvement and operational excellence.

Requirements

• Have a Two-Year Technical Degree (preferred).
• Have relevant industry experience and product line training.
• Possess excellent functional and technical skills.
• Demonstrate a strong customer-focused mindset.
• Have excellent communication and interpersonal skills.
• Be an effective team player with the ability to collaborate across functions.
• Exhibit strong problem-solving abilities and adaptability in field environments.
• Be committed to safety, quality, and operational excellence.
• This position requires valid work authorization in the country of employment. The employer is unable to sponsor work authorization for this role at any time.

Responsibilities

• Executing field operations in accordance with company procedures, quality requirements, and safety standards.
• Applying advanced functional and technical expertise to support assigned product lines and customer operations.
• Delivering exceptional customer service and fostering strong customer relationships.
• Troubleshooting and resolving technical issues to ensure reliable operational performance.
• Providing technical guidance and support to field personnel when required.
• Communicating effectively with customers, colleagues, and other stakeholders.
• Collaborating with cross-functional teams to achieve business and operational objectives.
• Maintaining accurate documentation and reporting of field activities and service outcomes.
• Ensuring compliance with all company policies, regulatory requirements, and safety procedures.
• Contributing to continuous improvement initiatives that enhance service quality and operational efficiency.

Benefits

• Career development opportunities
• Health and wellness benefits
• Financial and retirement programs
• Additional voluntary benefits
• Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k).
• Choice of coverage options that best suit your needs.
• Comprehensive and competitive benefits package
• Additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree