Field Specialist III - ALS

Baker Hughes•Minot, ND
•Onsite

About The Position

As a Field Specialist III - ALS, you will leverage your technical expertise and industry experience to support field operations, deliver high-quality service, and ensure customer success. You will work closely with customers and cross-functional teams to drive operational performance while maintaining the highest standards of safety and quality. You will utilize your advanced technical expertise and industry experience to support field operations, resolve complex operational challenges, and deliver exceptional service outcomes. You will serve as a key technical resource, working closely with customers and internal teams to ensure safe, efficient, and reliable operations while contributing to continuous improvement and operational excellence.

Requirements

  • Relevant industry experience and product line training.
  • Possess excellent functional and technical skills.
  • Demonstrate a strong customer-focused mindset.
  • Excellent communication and interpersonal skills.
  • Be an effective team player with the ability to collaborate across functions.
  • Exhibit strong problem-solving abilities and adaptability in field environments.
  • Be committed to safety, quality, and operational excellence.
  • Valid work authorization in the country of employment.

Nice To Haves

  • Two-Year Technical Degree

Responsibilities

  • Executing field operations in accordance with company procedures, quality requirements, and safety standards.
  • Applying advanced functional and technical expertise to support assigned product lines and customer operations.
  • Delivering exceptional customer service and fostering strong customer relationships.
  • Troubleshooting and resolving technical issues to ensure reliable operational performance.
  • Providing technical guidance and support to field personnel when required.
  • Communicating effectively with customers, colleagues, and other stakeholders.
  • Collaborating with cross-functional teams to achieve business and operational objectives.
  • Maintaining accurate documentation and reporting of field activities and service outcomes.
  • Ensuring compliance with all company policies, regulatory requirements, and safety procedures.
  • Contributing to continuous improvement initiatives that enhance service quality and operational efficiency.

Benefits

  • Career development opportunities
  • Health and wellness benefits
  • Financial and retirement programs
  • Additional voluntary benefits
  • Company-sponsored benefit programs
  • Health & welfare programs
  • Thrift Plan (401k)
  • Comprehensive and competitive benefits package
  • Bonuses
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