Field Services Technician

Ledcor • Fort McMurray, AB

12d • Onsite

About The Position

You are a Field Services Technician who will play an important role in delivering high-quality installation, maintenance, and repair services for telecommunications systems and infrastructure to a variety of business clients. You will ensure reliable connectivity by working on-site to install and service equipment and cabling, while adhering to safety and quality standards. Click on the link below to see what it’s like working for Ledcor. Apply today to join Ledcor Technical Services in Fort McMurray, AB today! Learn more about working at Ledcor: Watch here.

Requirements

• Minimum 1 year of experience in a telecommunications role, or relevant training and experience working with any telecom network company or provider
• Excellent verbal and written communication skills in English as required
• Must have and maintain a valid provincial driver’s license, provide a clean driver’s abstract
• Successful completion of pre-employment drug & alcohol requirements, criminal background check
• Some knowledge or familiarity of working with Telecommunication networks or similar electrical fields
• Experience working independently and a strong technical aptitude
• Proven ability to work independently with minimal supervision, demonstrating strong organizational and prioritization skills

Responsibilities

• Install, maintain, and repair various voice, data, VoIP, security and Automation communication systems and equipment
• Conduct thorough site surveys to assess installation requirements and develop effective plans to ensure successful deployment
• Ensure all work orders and related documentation, Field Level Hazard Assessments (FLHA), and Job Summary Reports (JSRs), are completed accurately and submitted in a timely manner
• Maintain compliance with internal processes and regulatory standards
• Provides clear and professional communication to customers regarding job progress, estimated arrival times, and any delays
• Proactively identify and communicate issues related to overbooking or underutilization to maintain service efficiency and customer satisfaction
• Building on your customer service skills, you will ensure work orders are completed
• Drive to and from customer locations in a defined geographic area performing installation and repair of services on behalf of our client
• Utilize a laptop computer and various software applications

Benefits

• competitive total rewards package provides compensation and benefits that support your physical, mental and financial wellbeing
• opportunities to develop your skills and knowledge

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed