Field Services Technician

Turner Mining Group • Dallas, TX

3d • Onsite

About The Position

The Field Service Technician will be responsible for providing field support for customer accounts in the South-Central USA region, based out of Dallas/Fort Worth, TX. The role involves troubleshooting mechanical, electrical, and plumbing system issues, as well as documenting and tracking work hours and project-related costs. The technician will collaborate with skilled trades, contractors, engineers, sales teams, purchasing, accounting, and other resources to ensure excellent service for customer accounts within the assigned territory.

Requirements

• Formal training in Mechanical, Electrical, Engineering disciplines, or related construction trades.
• 5-7 years of prior experience in preventative/predictive maintenance with industrial mechanical or fluid handling/pumping systems.
• A basic understanding of fabrication, metals, welding, project estimation, electrical controls, and mechanical systems in an industrial environment.
• Strong foundational troubleshooting and technical problem-solving skills.
• Advanced computer skills, ability to work with web-based systems.
• Ability to work independently to achieve assigned tasks.
• Excellent customer service, time management and personal organizational skills.
• Attention to detail, mathematical proficiency and ability to document and track service accounts effectively and thoroughly.
• Must have reliable transportation and clean driving record.

Nice To Haves

• Bachelor's degree is preferred.

Responsibilities

• Providing field support for customer accounts in the South-Central USA region.
• Troubleshooting mechanical, electrical, and plumbing system issues.
• Documenting and tracking work hours and project-related costs.
• Collaborating with skilled trades, contractors, engineers, sales teams, purchasing, accounting, and other resources.
• Ensuring excellent service for customer accounts within the assigned territory.
• Being on-call 24/7 on a rotating basis.
• Traveling up to 25%.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level