Part-Time Field Services Specialist (Phlebotomy Required)

Luxor Scientific LLC•Lakewood, CO

11d

About The Position

The Field Services Specialist performs specimen collection and related field services for Luxor Scientific. The role includes managing collection supplies; assembling test requisitions and entering requisition data into the laboratory information system; performing phlebotomy and collecting blood specimens; assisting patients and client staff with specimen collection; labeling, processing, preparing, and shipping specimens to the laboratory; and printing and delivering test results to the Client when applicable. The Specialist must efficiently collect and process specimens according to established procedures and applicable requirements, manage specimens and documentation at different stages, and adjust to varying workloads. During slower periods, the Specialist uses available time for directly related services, such as gathering chart notes and medical-necessity documentation, preparing requisitions and supplies for appointments, and maintaining supply levels. Federal regulations prohibit performing other tasks without prior manager approval. The schedule is every Tuesday, approximately eight hours per week, from 8:00 a.m. to 4:30 p.m. Depending on client-specific needs, other daily hours, weekends, and holidays may be included. The work takes place in a clinic or group medical practice environment, with potential exposure to communicable diseases or body fluids. Supervised and observed urine drug specimen collection may be required; the observer must be the same gender as the person providing the specimen. The Specialist must comply with applicable HIPAA and HITECH security and privacy requirements and the Anti-Kickback Statute. The role is limited to the described specimen-collection and related processing duties; it does not include additional clerical or medical functions unrelated to laboratory specimen collection or processing.

Requirements

Phlebotomy experience required.
High school diploma or equivalent.
One year of specimen collector experience in a physician practice, medical clinic, or hospital setting.
Basic knowledge of medical terminology.
Basic knowledge of personal computers and proficiency with Microsoft Word, Excel, and Outlook.
Ability to work under pressure while maintaining accuracy and professionalism.
Ability to communicate effectively and professionally orally and in writing.
Knowledge of professional client service principles and practices.
Ability to meet the physical demands of the position, including occasionally lifting or moving up to 40 pounds.
Ability to work in a clinic or group medical practice environment with exposure to communicable disease or body fluids.

Responsibilities

Greet patients promptly, courteously, and helpfully.
Follow specimen collection procedures from collection through shipping.
Complete test requisitions and obtain patient and provider signatures accurately and completely.
Collect supplemental documentation for requisitions, as applicable, including insurance-card copies, credit-card-on-file forms, chart notes, and medical-necessity forms.
Collect specimens and label them correctly.
Package specimens correctly for transport.
Maintain inventory of specimen collection and shipping supplies and order additional supplies as needed.
Clock in and out of Luxor’s timekeeping system consistently and accurately.
Check email regularly and complete requests for missing information.
Meet deadlines in a multifunctional task environment.
Follow safety regulations and procedures.
Manage specimen collection supplies, prepare requisitions, enter test requisition data into the laboratory information system, and prepare supplies for upcoming appointments.
Process, prepare, and ship specimens to the laboratory; print and deliver test results to the Client when applicable.
Gather chart notes and medical-necessity documentation during available time and maintain adequate supply levels.
Comply with applicable HIPAA and HITECH privacy and security requirements and Anti-Kickback Statute requirements.
Perform only duties directly related to specimen collection and processing unless additional tasks receive prior manager approval.