Field Services Representative

ATCO GroupWhitehorse, YT
Onsite

About The Position

Join ATCO Electric Yukon as a Field Services Representative and be at the heart of keeping Yukon’s energy systems running smoothly. Under the general supervision of the Operations Supervisor, your work will directly impact thousands of customers across the territory through tasks such as verifying meters, supporting system audits, and assisting with powerline maintenance.

Requirements

  • High School Diploma or equivalent is required.
  • Valid and appropriate vehicle operator’s license.
  • Microsoft Office applications such as Outlook, Word, Excel spreadsheets, and mainframe applications.
  • Some experience in the areas of customer service and/or office administration.
  • Accurate data entry and word processing skills.
  • Mathematical and reasoning skills.
  • Interpersonal and communication skills.
  • This position requires some travel.
  • Will be required to complete First Aid and CPR training.

Nice To Haves

  • Mapping skills would be considered an asset.

Responsibilities

  • Meter verifications, trouble shooting and manual meter reading.
  • Installation of meters, installation, and removal of load limiting devices.
  • Removal of meters on delinquent accounts (cut off for non-payment).
  • Order, receive, and maintain meter inventory as requested.
  • System audits/verifications (e.g. map updates, streetlight count, lights out patrols, asset verifications).
  • May assist with traffic control around construction worksites.
  • May assist and/or support the checking of construction following clear instructions (e.g. underground trench inspections before cover up).
  • May assist Power Line Technician with powerline inspection, maintenance and operating duties (no pole climbing required).
  • Administration support for field staff as required (e.g. line patrol documentation, etc.).
  • Use of ATCO CCS and/or related programs.
  • Complete plant checks.
  • Other duties as required.

Benefits

  • Salary starting at $2,665.60 bi-weekly
  • Flexible benefits from first day of employment
  • An additional 5.2% northern allowance
  • $680/month Northern Allowance
  • Additional 5 days’ vacation for North of 60 positions
  • A supportive team environment with opportunities for professional growth and skill development
  • This term position has the potential to open the door to other opportunities within our company
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