Field Services - Equipment Technician

CareRx Corporation • Burnaby, BC

3d • Onsite

About The Position

We are currently recruiting for Field Service Equipment Technician for a short term 12-16 week period to work under the direction of Manager, Field Services. In this role you will support CareRx service offering by implementing, maintaining and servicing pharmacy equipment and supplies. The Field Service Technician will attend service calls, deliveries, and pick ups as required. You will be required to have a clean drivers abstract and able to drive a vehicle the size of a Sprinter van.

Requirements

• Strong mechanical aptitude and be able to troubleshoot
• Proven ability to foster strong partnerships with other team members
• Effective organization, planning, and time management skills
• Fluency in written and spoken English
• Strong interpersonal skills, oral and written communication skills and be able to interact with others in a professional manner
• Skilled in critical thought processes and be able to prioritize appropriately
• Must be self-directed requiring minimal supervision and able to work independently
• Motivated to achieve results that reflect a high standard of quality
• Must demonstrate good listening skills and be adaptable to changes in job environment
• Must be dependable and responsible in the execution of job duties
• Knowledgeable with Microsoft Office programs
• Clean drivers abstract
• Able to drive a vehicle the size of a Sprinter van

Responsibilities

• Set up medication/treatment carts, and other pharmacy provided equipment/supplies with applicable documentation for deployment at facilities
• Troubleshoot and record service calls over the phone
• Sourcing/ordering and tracking parts required for ongoing equipment/supply maintenance when required
• Follow up with parts/equipment sent to the homes
• Support the onboarding and off boarding of homes
• Pre-stage equipment for delivery such as: fax machines, fridges, medication carts, etc.
• Track and record CareRx assets to Salesforce inventory
• Reconditioning and storing equipment/supplies for future use
• Miscellaneous support functions as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed