Field Service Technician (Access Control) Charlotte North Carolina

Parabit Systems•Charlotte, NC

6d•Onsite

About The Position

Parabit is experiencing significant growth with its SkimGard access control system and is seeking Field Technicians in Charlotte, North Carolina. The ideal candidate will possess in-depth knowledge of Access Control and Analog/IP Surveillance Systems, as well as experience with various door lock and exit equipment.

Requirements

3 - 5 years experience with Installation and Service of: ATM Lobby Card Access Control Systems, Door Lock/Exit Hardware, Analog and IP CCTV Surveillance Systems, Cable Pulls to Local and National Electrical Codes.
3 - 5 years experience with Operation of power tools (Drills, Sawzall, Jig and Chop Saws, Grinders, etc.) and equipment in a safe, responsible and confident manner.
3 - 5 years experience with Cable Terminations: Data Cat5 Ethernet, Telco RJ11, Punch Down 66/110 Blocks, Coax and B-Nut.
Driver's license in good standing (2 points or less on record).
Credit Report in good standing (All credit showing a current status and no judgments, liens or credit in collection.).
Good verbal and written communication skills.
Available to work flexible hours including evenings, weekends or holidays (on a scheduled or on-call basis).
Working knowledge of Excel, Word and Email.
Must be available to be on-call for remote and on-site service.
Ability to work independently.
Trade School or equivalent.

Nice To Haves

Knowledge or Door Lock/Exit Equipment; Magnetic Locks, Door Strikes, Touch Door Release Bars, Mechanical Door Release Bars, REX Motion, Exit Button and Key Override Switches and related power supplies.
Locksmith experience a plus.
Capable of working on a ladder.

Responsibilities

Complete and submit all forms and reports in a professional and timely manner.
Promptly communicate with the dispatcher and dispatch system regarding the status of all travel and work performed.
Provide on-call phone, remote, and on-site support for service call requests and system installations.
Maintain vehicle inventory.
Perform service and installation work to minimize return visits to 2% or less compared to total service/installs performed annually.
Maintain proper operation of tools required for work performed.
Maintain company vehicle (scheduled and as required service) with authorized service companies.
Follow company standard dress code.
Provide remote and on-site support for customers, resellers, suppliers, and vendors.
Manage and resolve issues/problems and client requests quickly with details of what was reported, what was found upon inspection of the service call request, and what was done to repair the service request.
Take on challenges and learn/train on all equipment installed.
Prioritize and manage multiple assignments/tasks.
Complete paperwork and system data entry of all work performed, and parts used from tech's inventory.
Provide and maintain excellent communication, work performance, and organizational skills.