Field Service Technician (Entry Level) - Shreveport, LA

Procter & Gamble•Nashville, TN

21h•Onsite

About The Position

P&G Professional, the commercial division of Procter & Gamble, focuses on improving the lives of consumers away from home by providing chemical programs and solutions to the hospitality, foodservice, and long-term care industries to keep facilities clean and safe. The Senior Field Service Technician (FST) is a field-based position responsible for independently installing, troubleshooting, repairing, and maintaining chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations. The primary goal is to deliver exceptional service, ensuring customer retention and superior customer satisfaction, rather than sales. This is a full-time position with Procter & Gamble, offering a competitive healthcare plan and retirement benefits. P&G Professional is rapidly expanding across North America, providing significant career opportunities within the company.

Requirements

Great work ethic
Willingness to learn new skills with provided training
Basic understanding in electronics, plumbing, maintenance or mechanical systems with the ability to troubleshoot with root cause analysis
Moderate working knowledge of appropriate tools, data, implements and service needs
Proficient in laptop and cell phone technology to include but not limited to Salesforce, Microsoft Word and Excel
Valid driver’s license
Ability to lift, lower and carry objects up to 50 lbs
Ability to push and pull objects up to 50 lbs
Ability to climb a vertical ladder (go up and down)
Ability to climb up and down stairs
Ability to stand, sit, and/or walk for long periods of time, twist, bend at the knees, stoop, kneel, squat, crawl, and reach for purposes of installing and maintaining equipment
Ability to operate a computer keyboard to input and access data, and phone
Ability to give and discern the various visual and audible alarms and signals for equipment startup, evacuation, and fires
Ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt
Must live in specified city (Shreveport)

Responsibilities

Install chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations
Troubleshoot chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations
Repair chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations
Maintain chemical dispensing equipment and other equipment used in commercial foodservice or laundry operations
Deliver exceptional service in a way that delivers customer retention and superior customer service
Operate a motor vehicle, and spend approximately 30% of the day in the car traveling from accounts safely in city, rural and expressway conditions
Be eligible to be onsite at our customers to conduct business, service and maintenance, consistent with occupational health and safety requirements