Field Service Technician

Ecolab Inc. • New York, NY

23d • $54,300 - $81,400 • Onsite

About The Position

Ecolab's Nalco Water division is seeking a Field Service Technician to provide service and support for water treatment and disinfection systems. This role involves working independently in the field, building customer relationships, and delivering solutions that protect resources and improve operational performance. The technician will be responsible for delivering expert service, providing technical support, executing chemistry tests, and installing/maintaining equipment at customer sites. The position is based in New York, NY, covering a 50-mile radius with up to 10% overnight travel, targeting industries such as Grain, Oils, Biofuels, & Sugars.

Requirements

• High school diploma or equivalent
• 1 years of experience in water treatment or an industrial/mechanical environment
• Position requires a current and valid Driver’s License with no restrictions
• No immigration sponsorship available for this position

Nice To Haves

• Associate’s degree or trade school certification
• Demonstrated mechanical aptitude
• Experience in water treatment or specialty chemical industry
• Familiarity with boilers, cooling towers, and wastewater treatment systems
• Proficiency with Microsoft Office Suite

Responsibilities

• Deliver expert service and support for cooling tower, boiler water, and waste water systems
• Provide technical support and escalate complex challenges as needed
• Build strong relationships with customers and promote best practices
• Ensure full compliance with safety policies and procedures
• Execute required chemistry tests, log and report data, and maintain product inventories at customer accounts
• Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans
• Provide technical support to customers; identifying and resolving customer pain points, escalating as required
• Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts

Benefits

• medical
• dental
• vision
• matching 401K
• company-paid pension
• stock purchase plan
• paid parental leave
• select discounted childcare resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED