Field Service Technician

KEYENCE CORPORATION OF AMERICAChicago, IL
Onsite

About The Position

Join KEYENCE as an Entry-Level Field Service Technician at our Itasca, IL facility. You will be part of our Engineering Services team, working hands-on with innovative Factory Automation products. Your role will involve traveling to manufacturing facilities to assemble and install equipment, optimize configurations, and provide technical support to customers.

Requirements

  • 2-year degree or trade school equivalent (manufacturing, engineering, electronics, or maintenance technology preferred)
  • Ability to lift 30–70 lbs. of equipment, including overhead
  • Ability to climb a step ladder and use hand tools/electronic devices
  • Computer skills: Microsoft Office (Outlook, Word) and custom software for product interface
  • Valid driver’s license
  • Proficiency in English (secondary language a plus)
  • High attention to detail and strong communication skills
  • Analytical skills for troubleshooting and product adjustments
  • Integrity and dependability in handling confidential information and meeting deadlines

Nice To Haves

  • Secondary language proficiency

Responsibilities

  • Assemble, install, connect, code, and diagnose KEYENCE products on advanced production lines
  • Travel regularly to customer sites to assist with equipment integration and verify proper operation
  • Optimize product configuration, including mechanical and digital adjustments
  • Provide guidance on product integration, operation, and troubleshooting
  • Maintain records of customer interactions and compile post-visit summary reports
  • Prepare KEYENCE equipment for customer use
  • Travel 50–60% of the time, including overnight, weekends, and holidays as needed

Benefits

  • Medical
  • Dental
  • Vision
  • 401K match
  • Approximately 4 weeks PTO in first full year
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