Field Service Technician - Southwest Region
About The Position
NCR Voyix Corporation (NYSE: VYX) is a leader in transforming, connecting, and running technology platforms for self-directed banking, stores, and restaurants. NCR Voyix is headquartered in Atlanta, Ga., with 14,000 employees globally. This role is for a Field Service Technician in the Southwest Region, covering various locations including Amarillo, TX; Lubbock, TX; Roswell, NM; Denver, CO; Las Vegas, NV; Fayetteville, AR; Jefferson City, MO; Kansas City, MO; St. Louis, MO; Manhattan/Topeka, KS; West Kansas, KS; West Nebraska, NE; and Memphis, TN. The position is ideal for individuals with a technical or mechanical aptitude who are looking to start or advance a career in field service, providing best-in-class service to large retail customers. NCR Voyix Field Services focuses on delivering solutions that build long-term customer relationships. As a first line of response, technicians will communicate openly and effectively to identify and resolve issues, often proactively, using provided training. The company offers virtual and hands-on training for rapid learning and impact, and is committed to developing its people through a strong learning community with dedicated teachers, mentors, and coaches. NCR Voyix is dedicated to fostering a diverse and inclusive workplace. This role helps keep global commerce running and represents the NCR Voyix brand.
Requirements
- Local candidate to specific geographic area
- Authorized to work in the U.S.
- At least 18 years of age
- Have a valid driver’s license and driving record that satisfies NCR fleet requirements
- PC skills, basic electronic skills, and some specific hardware and operating system familiarity
- Ability to perform essential functions of the job with or without a reasonable accommodation
- Prolonged travel with driving several hours per day
- Rotating and weekend shifts
- Flexible shift work – rotating shifts within set teams, including morning, afternoon, and evening start times, with some holidays
- Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, and up to 150 lbs. with assistance
- Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size
Nice To Haves
- Familiarity with large servers, mainframe computers, and imaging software
- A+ Certification, CompTIA, N+ Certification
- One or more years of related experience
Responsibilities
- Perform customer installations, maintenance, and service calls promptly and effectively
- Service electromechanical equipment, including self-checkout systems, within an assigned territory
- Conduct maintenance, repairs, preventive maintenance, and system overhauls
Benefits
- 7 paid holidays
- 6 paid floating holidays
- Paid vacation – up to 80 hours in your first year
- 401K savings and retirement plan
- Company-provided, business-use-only vehicle
- Medical insurance available immediately
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
