Field Service Technician / Copier Tech

Seminole Office Solutions, Inc.•Longwood, FL

129d•Onsite

About The Position

Imagine traversing the Central Florida area and being the hero in every office you step into. Multiple times a day you will be the answer to our customers’ issues by bringing innovative, game-changing solutions for their print management needs. As a Field Service Technician, you will enjoy making a positive impact on the business and our customers through maintaining, servicing, and repairing their office equipment throughout the service area.

Requirements

Toshiba, Ricoh, and/or Epson certifications preferred; at least one listed manufacturer certification required.
Intermediate computer skills.
Strong electrical and mechanical skills.
Ability to lift 50 lbs. comfortably with frequent bending, lifting, and reaching.
A valid driver’s license and clean driving record.
High School Diploma or GED
3 years or more of expertise in repairing, servicing, and installing office equipment, including copiers and printers.
Any combination of education and experience deemed equivalent and acceptable will be considered.

Responsibilities

Provide on-site technical support and maintenance for multifunctional printers, copiers, and other devices.
Deliver product training efficiently and effectively.
Diagnose equipment issues and carry out installations and upgrades.
A willingness to expand and grow as a diversified technician across manufacturers.
Make modifications, remove old units, and retrofit existing hardware.
Complete field calls according to priority while practicing effective time management.
Continuously enhance your technical skills for field assignments.
Work as part of a cohesive team to meet the customer’s needs.
Maintain the company provided vehicle, your parts inventory, and tools in proper working condition.
Participate in continuing education provided by the dealer’s manufacturer to stay current on the latest models.
Strive to achieve the expectations of the performance-based bonus plan.

Benefits

Company-Provided Vehicle
Fuel Card (for company vehicle)
Laptop
Mobile Phone
Uniform Polo Shirts
Company Jacket
401K Retirement Plan with employer match
Medical Insurance (employer paid premium for base plan)
Vision and Dental plans available
Ancillary Insurance available (i.e. Accidental Death and Dismemberment, Critical Illness, Short-Term Disability, Long-Term Disability, Life Insurance, etc.)
13 PTO days per year
Ability to carryover up to 16 hours of accrued PTO
Additional PTO days based on Tenure