Copier Technician

DEX Imaging•Charlotte, NC

3d•Onsite

About The Position

At DEX Imaging, we’re not just in the business of copiers and printers — we’re in the business of making office life smoother, faster, and a whole lot less frustrating. We’re currently looking for a Field Service Technician who’s part problem-solver, part tech whisperer, and all-around customer service hero. If you enjoy working with your hands, troubleshooting mechanical issues, and helping customers get back up and running, we want to meet you. Whether you already have copier experience or come from automotive, appliance repair, cable installation, HVAC, electronics, or another mechanical/technical background — we’re open to training the right person with the right attitude.

Requirements

Mechanical aptitude and troubleshooting ability
Strong customer service and communication skills
Ability to work independently and manage time effectively
Basic computer and networking knowledge is a plus
Valid driver’s license with reliable transportation
Positive attitude and willingness to learn

Nice To Haves

Copier/printer repair
Automotive technician work
Appliance repair
Cable or satellite installation
HVAC or electrical work
IT or networking support
Military technical experience

Responsibilities

Diagnose, troubleshoot, and repair office technology equipment including copiers, printers, and multifunction devices
Perform preventative maintenance and routine service calls
Install and configure equipment at customer locations
Provide excellent customer support during onsite visits
Maintain accurate service records and communicate updates clearly
Manage assigned territory and service schedule efficiently
Work independently while staying connected with a supportive team