Field Service Technician - Chicago, IL
About The Position
Reiser is seeking an experienced field service technician to install new equipment and provide routine maintenance and service to customers. The ideal candidate will have strong electro-mechanical skills, a customer service-oriented personality, and be smart, energetic, hard-working, and enjoy their work. The role involves being a customer-focused technical product expert, applying troubleshooting, mechanical, and electrical skills, along with knowledge of hydraulic, pneumatic, and electronic control systems to install and maintain processing and packaging machinery. This includes performing preventive maintenance and on-site equipment repair.
Requirements
- Five (5) plus years of maintenance experience -- servicing, troubleshooting and repair of electro-mechanical automated machinery.
- Practical application of mechanical and electrical engineering principles and techniques to ensure equipment performance at manufacturers specifications.
- Advanced knowledge of pneumatic, hydraulic power systems, conveyor systems, or control systems.
- Initiative, critical thinking, complex problem solving, judgement and decision making, persistence, attention to detail, adaptability, flexibility, concern for others and leadership.
- 60-70% travel during the week (Mon-Fri) during training, 60-70% travel after training.
- Travel to the islands will be required for this opportunity.
Nice To Haves
- Experience of maintenance, installation, service and diagnosing issues/repairs on automated food processing and packaging machinery is preferred.
- Food Processing or Packaging Machinery experience is desired.
- Bilingual English-Spanish skills is desired.
Responsibilities
- Travel 80% (Mon-Fri) away from home visiting food plants primarily in the Southwest Region of the country but may travel beyond the territory as required. After training travel will reduce to 60-70% (Mon-Fri)
- Read diagrams, schematic drawings, engineering specifications and service manuals to determine work procedures.
- Engage with customers on site, analyze equipment performance, troubleshoot to isolate problems, and determine actions needed to restore system to performance specifications.
- Share information with team members, customers, and your supervisor to help prioritize and keep customer apprised of corrective actions and equipment status.
- Inform customers of routine preventive maintenance techniques.
- Participate as necessary in new projects to install or improve the safety and performance of existing and new equipment.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
