Field Service Technician

Copeland•Cudahy, WI

34d•Remote

About The Position

If you are a Field Service Technician professional looking for an opportunity to grow, Copeland has an exciting opportunity for you! Aligned with our Cudahy, WI location, you will be responsible for providing commissioning, troubleshooting, and helping our customers and contractors maintain our equipment in the field and through phone support. In addition to the responsibilities below, this position requires a highly motivated individual who is driven by process compliance and continuous improvement to effectively serve our customers and equipment.

Requirements

Certificate of qualification EPA 608 Universal Certification or equivalent.
Minimum 5 years' experience with Industrial Refrigeration
Minimum 5 years' work/field experience
Knowledge/experience with HVACR controls
Microsoft Office proficiency as applicable for preparing service reports, scheduling appointments, expense reports, etc.
Must be able to freely travel between U.S. and Canada
Must be able to lift 70 lbs. (31.8 kg)
Legal authorization to work in the United States - Sponsorship will not be provided for this position.

Nice To Haves

Bachelor’s degree in mechanical engineering (or closely related discipline) preferred
Working knowledge of industrial compressors for refrigeration and/or gas applications
Working knowledge of Copeland screw and reciprocating technologies is an asset
Working knowledge of NH3 and Natural Gas is an asset
Working knowledge of CO2 systems is an asset
Working knowledge of discrete electronic controllers is an asset
Working knowledge of voltages from 4-20 mA up to 4140 Volt

Responsibilities

Carry out commissioning, start-up and troubleshooting of Vilter industrial refrigeration compressors and natural gas compressors equipment mainly in the United States with opportunities to work globally.
Coordinate and assist Copeland subcontractors with preventative maintenance and warranty work.
Perform technical troubleshooting and problem resolution for customers, with support from Copeland and Vilter Engineering, Parts, and Service personnel.
Conduct/participate in technical training for Copeland and Vilter equipment
Work with and assist the Sales and Business Development teams where possible
Participate in joint sales calls with other Copeland team members when needed.
Become a trusted advisor for customer technical inquiries.