FIELD SERVICE TECHNICIAN – WASHINGTON, D.C. AREA

Quest International•Harrisburg, PA

2d•$24 - $29•Onsite

About The Position

Quest International provides field service, technical support, preventive maintenance, equipment repair, and lifecycle services for medical-device manufacturers and other technical-equipment organizations. As a Field Service Technician, you will represent Quest at hospitals, laboratories, medical facilities, industrial environments, and other customer locations. You will install, maintain, troubleshoot, and repair electro-mechanical equipment while providing dependable customer support and accurate service documentation.

Requirements

Associate degree.
At least one year of professional hands-on experience in field service, equipment repair, medical equipment service, industrial maintenance, electronics repair, installation, automotive diagnostics, appliance repair, or another electro-mechanical technical role.
Experience servicing electro-mechanical products.
Experience troubleshooting equipment to the FRU, module, board, part, or component level.
Experience working with complicated wiring harnesses, connectors, sensitive electronic components, equipment modules, or mechanical assemblies.
Professional experience using a digital multimeter.
Familiarity with service tools such as a vacuum or pressure meter, frequency counter, power supply, oscilloscope, or comparable diagnostic equipment.
Ability to read and follow technical manuals, diagrams, service procedures, SOPs, and safety instructions.
Strong service-documentation and customer-communication skills.
Ability to work independently at customer locations.
Valid driver’s license and reliable personal vehicle.
Ability to meet applicable work-related automobile-insurance requirements.
Ability to travel up to 80%, including overnight travel, early departures, late returns, and changing customer schedules.
Ability to perform the essential functions of the position, with or without reasonable accommodation, including lifting up to 50 pounds and performing hands-on field work.
Compensation expectations within the approved $24.00–$29.00 hourly range.
Willingness to complete the required Human Performance Test.
Comfortable using Windows-based systems while installing, maintaining, configuring, or troubleshooting technical equipment.
Windows 10 and Windows 11 navigation
File and folder management
Task Manager
Event Viewer and system logs
Command Prompt or PowerShell
ping, ipconfig, and tracert
Static IP versus DHCP configuration
Basic IP address, subnet, gateway, DNS, and network-adapter settings
Remote Desktop or another approved remote-support tool
Managing service reports, photographs, manuals, diagnostic files, and customer documentation

Nice To Haves

Medical-device, diagnostic, laboratory, industrial, manufacturing, optical, or OEM equipment service
Optical-product experience
FRU-, module-, board-, part-, or component-level troubleshooting
Experience replacing circuit boards, sensors, motors, power supplies, wiring, connectors, harnesses, or assemblies
Experience using a vacuum or pressure meter, frequency counter, oscilloscope, bench power supply, cable tester, or diagnostic tester
Command Prompt or PowerShell experience
BMET, electronics, electrical, automotive, aviation, robotics, mechatronics, industrial-maintenance, or military technical training
Hospital, laboratory, controlled-environment, or professional customer-site experience
Strong Microsoft Word, Excel, work-order, and service-reporting skills
Experience independently managing frequent travel and changing service schedules

Responsibilities

Travel to customer locations to install, inspect, maintain, troubleshoot, and repair equipment.
Perform preventive maintenance and corrective repairs on medical, diagnostic, laboratory, industrial, OEM, and electro-mechanical equipment.
Diagnose equipment problems using a digital multimeter, hand tools, power tools, and approved diagnostic equipment.
Troubleshoot failures to the field-replaceable unit, module, board, cable, connector, power-supply, sensor, motor, wiring-harness, or assembly level.
Repair or replace failed circuit boards, power supplies, wiring, connectors, harnesses, sensors, motors, modules, and mechanical assemblies.
Follow service manuals, diagrams, standard operating procedures, safety requirements, and customer-site protocols.
Verify equipment operation after service and escalate unresolved issues appropriately.
Complete accurate service reports documenting the problem, troubleshooting performed, parts used, work completed, test results, and recommended next steps.
Communicate professionally with customers, technical support, service leadership, and internal Quest teams.
Manage travel schedules, customer appointments, tools, service materials, documentation, and changing field assignments independently.
Use Windows-based systems to access manuals, review diagnostic information, manage service files, and support equipment troubleshooting.