The successful candidate will join a high-performing team supporting the Federal Aviation Administration (FAA) and the development, testing, and validation of the TEMT Tool (The help desk portion), a mission-critical application that supports FAA operational and engineering activities. Working alongside software developers, systems engineers, and customer stakeholders, you will help deliver high-quality tools and acquisition support services that support FAA programs and initiatives nationwide. With multiple projects, evolving requirements, and a diverse stakeholder community, this role offers a dynamic environment with opportunities for professional growth and continuous learning. This position is ideal for a capable professional with experience collaborating with Agile software teams and engaging directly with customers. The role requires strong communication skills and the ability to interact effectively with clients and stakeholders via meetings, phone calls, email, and software demonstrations. Attention to detail, customer focus, and a commitment to quality are essential to maintaining the high standards expected for FAA systems and applications.
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Job Type
Full-time
Career Level
Senior